Privacy and Security Policy

This Privacy and Security Policy related to web site and services (“the Site”) provides you with information on processing of your personal data by Planmeca Oy (“Planmeca”). The purpose of this Policy is to inform you what personal data Planmeca will collect, how Planmeca uses and safeguards that data and to whom Planmeca may transfer it. 

By using the Site or by submitting personal data to Planmeca, you agree to the processing of your personal data as explained in this Policy. If you do not agree with this Policy, please do not use the Site or provide Planmeca with your personal data.

Collection of Personal Data

Generally, you can visit the Site without entering any personal data. Through the Site Planmeca may collect the following personal data provided by users: name, phone number(s), e-mail address, post address(es) and fax number. Planmeca will not collect any personal data about you unless you register, complete a subscription, or request certain information about our products and services or reply to our surveys. 

Purpose of Use

Planmeca uses the personal data to respond to your inquiry, to provide you our products and services and assist you in your use of our products. Planmeca may use the personal data we collect about you to ask you to participate in surveys to understand better our customer's needs and to improve our products.

Transfer or Disclosure of Personal data

Planmeca will not disclose personal data for direct marketing purposes for the third parties.

In relation to the Site Planmeca may transfer your personal data to its subsidiaries or authorised distributor of Planmeca products in case you have approved such a transfer by registering as a new user in order to access a service that you have requested. These data transfers relates to providing services including customer services for example transferring your service request to the appropriate service provider.   

Note that Planmeca must provide your personal data in response to a search warrant or other legally valid inquiry or order. 

Non-Personal Data 

When you access the Site, we may automatically (i.e. not by registration) collect non-personal data (e.g. type of Internet browser and operation system used, domain name of web site from which you came, number of visits, average time spent on the Site, pages viewed. We may use this data and share it with our subsidiaries to monitor the attractiveness of the Site and improve its performance and content.


When you view the Site, we may store some data on your computer in the form of a “cookie” to automatically recognise your computer. Cookies allow us to improve the Site for a better service. If you do not wish to receive cookies, you may set your web browser to do so.


Planmeca will maintain confidential of all personal data collected at Planmeca web site and will only disclose such information to employees and service providers who require such information for the purpose described in the policy. 

Access to Your Personal Data and Correction of Data

Planmeca will respond to request to review your personal data and to correct, amend inaccuracies or delete your personal data. You can write or send e-mail to us to the addresses below:

Planmeca Oy
Export Sales
Asentajankatu 6
00880 Helsinki, Finland
sales (at)

Changes to This Policy

Planmeca may change this Policy any the time and the changes will be binding with immediate effect on posting it on the Site. If you do not agree with any amendments to the Policy you may terminate the use of our service at any time by providing us with an e-mail or regular mail to the contact addresses above. By continuing the use of our service you agree on the amendments of this Policy.